The programme engaged all employees at Mobily to foster a culture of Kaizen and continuous improvement. It redefined human‑resources responsibilities, aligned improvement priorities with strategic goals, promoted daily problem‑solving and enhanced supply‑chain efficiency. Training, workshops and communications encouraged employees to seek opportunities for improvement.
A. The Challenge
Mobily sought to build a culture of continuous improvement but faced fragmented processes, low engagement and rising costs. Employees needed motivation and structured methods to pursue daily improvements.
B. Our Solution
We introduced the Kaizen methodology company‑wide, delivered training on lean tools and set up mechanisms to identify and prioritize improvement initiatives. HR processes were aligned with Kaizen principles, and teams were coached to embed daily problem‑solving into their routines.
C. Key Achievements
The initiative increased productivity awareness, empowered employees to propose improvements and reduced operational costs. Supply‑chain efficiency and flexibility improved, and a sustainable culture of continuous improvement took hold.
Client:
Mobily
Start Date:
2017
End Date:
2018
Service Area:
Quality and Institutional Excellence
Client Sector:
Industry
Duration:
Six months
Client URL:
Status:
Completed