Project Components
We led Hyperone’s full transition to continuous improvement and Lean management. The project analysed the current state, set a future vision, designed performance indicators across departments, implemented Kaizen applications to reduce waste in central and branch warehouses, and improved productivity in bakeries and ready meals.
A. The Challenge
Hyperone sought to embed a culture of continuous improvement across diverse operations. Processes were inconsistent, inventory management inefficient and customer satisfaction targets were ambitious, requiring new standards and capabilities.
B. Our Solution
We developed standards for warehouses, finance, procurement, sales, vendors, repackaging, maintenance, clothing, foods and FMCG. We applied Kaizen and Lean methodologies to reduce waste, set reorder points and safety stock, introduced coding and barcoding systems, and trained 3,500 employees in Kaizen, value stream mapping and problem solving.
C. Key Achievements
The transformation improved productivity and customer satisfaction for over 200,000 daily customers, reduced waste, streamlined inventory and production processes, and institutionalised a culture of continuous improvement across all departments.
Project Particulars
Client:
Hyperone
Start Date:
2018
End Date:
2022
Service Area:
Quality and Institutional Excellence
Client Sector:
Industry
Duration:
Forty-Eight months
Client URL:
Status:
Completed