Project Components
We enabled the General Court of Audit (GCA) in Saudi Arabia to adopt the EFQM 2025 model, starting with a maturity assessment and gap analysis. We supported departments to tailor the model, ran RADAR-focused training for over 195 staff across 20 departments, assigned criterion owners, and instituted impact tracking to raise accreditation readiness and institutional performance.
A. The Challenge
Align diverse departments on EFQM 2025, build capability quickly, baseline maturity, and connect excellence practices with measurable performance improvements while preparing for external assessment and accreditation.
B. Our Solution
Conducted maturity assessment and gap analysis, provided tailored adoption support, delivered RADAR workshops to 195 staff from 20 departments, assigned sub-criterion owners, activated self-assessment, and established mechanisms to monitor impact and satisfaction.
C. Key Achievements
Completed baseline assessment; trained 195 staff from 20 departments on RADAR; appointed owners for each sub-criterion; achieved over 90% internal satisfaction; strengthened linkage between EFQM practices, performance, and continuous improvement.
Project Particulars
Client:
General Court of Audit
Start Date:
2024
End Date:
2024
Service Area:
Quality and Institutional Excellence
Client Sector:
Government
Duration:
Three months
Client URL:
Status:
Completed